Pkok93 Terms and Conditions — Please read before use

1General Overview

Pkok93 (also referred to as "we", "us", or "the platform") is one of Bangladesh's most popular online gaming platforms. These Terms and Conditions apply to all services, games, and features offered by pkok93.

By using our website or app, you automatically agree to abide by these Terms and Conditions. It is essential that you read the entire document carefully before you begin. If you disagree with any of the terms, please refrain from using the platform.

Pkok93 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms.

2Account Register

The following requirements must be met to create a valid account on pkok93. The registration process is straightforward, but certain rules are mandatory.

Registration Terms

• Only one account is allowed per person. Creating multiple accounts will result in all accounts being permanently closed.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Opening an account in someone else's name or identity is strictly prohibited.
• Your account password must be kept strictly confidential. Do not allow anyone else to access your account.
• Any changes to account details (such as mobile number or email) must be updated promptly.
• Accounts cannot be registered under a corporate or business entity.

Account Security

If you notice any suspicious activity on your account, contact our support team immediately. pkok93 will not be held liable for unauthorized access unless it is proven to be the result of a fault in our systems.

3Age Verification & KYC

Pkok93 strictly prohibits account registration and gaming by anyone under the age of 18. We follow Know Your Customer (KYC) policies in line with international standards.

Required Documents

Withdrawals may be limited until KYC verification is complete. We may request additional documents at any time.

4Deposits & Withdrawals

Pkok93 supports the most popular payment methods in Bangladesh. All financial transactions are processed through secure, encrypted systems.

Deposit Policy

• Minimum deposit is BDT 200. There is no maximum limit, though daily and monthly caps may apply.
• Deposits are generally instant — for Mobile Banking, Nagad, and Rocket.
• Only payment methods registered in your own name may be used.
• Deposits made from another person's account will be voided and the account will be subject to investigation.

Withdrawal Policy

• Minimum withdrawal amount is BDT 500.
• Withdrawal processing time is typically 12–24 hours.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• We encourage using the same method for both deposits and withdrawals.

5Bonuses & Promotions

Bonus and promotion offers on pkok93 are subject to specific terms. Failure to comply with these terms may result in the bonus being forfeited.

General Bonus Rules

• Each bonus comes with specific wagering requirements — typically 20–40 times the bonus amount.
• If the wagering requirements are not completed within the specified time after receiving a bonus, the bonus will be cancelled.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Bonuses are intended for genuine gameplay only. Placing only low-risk bets to clear a bonus may result in the bonus being voided.
• If multiple family members claim bonuses from the same IP address or device, verification may be required.

Welcome Bonus Special Terms

The welcome bonus for new members applies to the first deposit only. It cannot be claimed again using the same account. Winnings from the welcome bonus cannot be withdrawn until the wagering requirements have been met.

6Gaming Rules

All games on pkok93 use internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and unbiased.

• If your internet connection drops during a game, the system will automatically determine the game outcome.
• If a game is interrupted mid-session due to a technical error, the stake will be refunded.
• If there is any ambiguity in the game rules, pkok93's decision shall be final.
• The dealer's decision in Live Casino games is final. Any disputes must be raised within 24 hours.
• Using bots or automated software to play is strictly prohibited.

7Prohibited Activities

Involvement in any of the activities listed below will result in immediate account closure and possible forfeiture of funds.

• Attempting to launder money or process funds illegally.
• Credit card fraud or use of unauthorized payment methods.
• Attempting to abuse or manipulate the bonus system (bonus abuse).
• Attempting to hack or gain unauthorized access to the gaming system.
• Colluding with other players to manipulate game outcomes.
• Harassing or abusing other users.
• Submitting false identity details or forged documents.

8Account Suspension & Closure

Pkok93 may temporarily suspend or permanently close an account under the following circumstances.

• If documents are not submitted within the specified timeframe following a KYC verification request.
• Suspicious financial activity or unusual betting patterns.
• Violation of any provision of these Terms and Conditions.
• Self-exclusion at the user's own request.
• If evidence of operating multiple accounts is found.

Users are generally notified by email or SMS before an account is suspended. However, in cases of fraudulent activity, immediate action may be taken without prior notice.

9Responsible Gaming

Pkok93 believes gaming should be a source of entertainment — never a solution to life's problems. We genuinely care about the mental and financial well-being of our users.

• You can set daily, weekly, or monthly deposit limits on your account at any time.
• The self-exclusion feature allows you to take a break from the platform for a set period of time.
• If any signs of gaming addiction are detected, our support team is ready to help.
• If anyone under the age of 18 is found using the platform, parents or guardians are encouraged to contact us.

For more information, visit our Responsible Gaming Page View.

10Changes & Communication

Pkok93 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Users will be notified of changes via the website or email.

Contact Channels

• Live Chat — available 24/7.
• Email: [email protected]
• on the FAQ page Find answers to common questions.

If you have any questions or concerns about these Terms and Conditions, please get in touch with us. We will respond as quickly as possible.